Oportun was founded in 2005. Its mission: To provide affordable LOANS that help people with little or no credit history so they can establish credit and build a better future. Oportun uses advanced data analytics and technology to "score" and lend money to individuals with limited credit history - people other lenders consider "unscorable." We offer bilingual (English/Spanish) servicing and documentation in person through our more than 228 locations in Arizona, California, Illinois, Nevada, Texas, Utah and Mobile-Only Minnesota.
My name is Celeste, I'm the talent magnet for Oportun and I'm looking for fantastic talent to join our team!
We are hiring Part-Time Fantastic Bilingual (ENGLISH/SPANISH) Customer Service Sales Representatives for the South LA Region!
Location of Job Fair:
Oportun: 2625 Florence Huntington Park CA 90255
Time: 11:00am- 3:30pm
Walk-Ins Welcome, No Appointment Necessary
Bring a Copy of your Resume
Quick Job Description:
We have Part Time and Seasonal Part Time Roles Open!
-Pay Depends on Experience $12-$15/hour + Monthly Incentives! $$$
-Hours Vary, Must be flexible with hours
-Hours of Operation 9am-7pm or 11am-7pm
-Must be able to Open the Store or Close the Store
-18-25 Hours a Week for Part-Time
-Must be Bilingual Spanish
-Must Love Sales
-Must Love to help Customers
-Must be available to work weekends
-Must love to participate in community outreach events
Further questions Contact Celeste: 650.670.5649 or email@example.com
WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO AT OPORTUN?
Our Customer Service Representative creates and generates a rewarding and unique customer service experience. At Oportun, Customer Service Representatives are passionate about listening, helping, and connecting with people. As a key member of our team, you will make the mission of Oportun come to life by educating our customers about our responsible affordable loans, and the benefits of establishing credit through our loans. You are goal oriented and results driven while always exhibiting the Oportun brand.
If you are looking for a dynamic career with significant earning potential, but also want to make an impact on your community, join our team.
HOW TO BE SUCCESSFUL?
-Be a brand ambassador for Oportun by welcoming customers with a warm greeting and providing quality customer service
-Every interaction is an opportunity to build trust - Listen, educate, and offer a financial solution
-You seamlessly process all transactions, while following company policies & procedures and protecting our customer's information
-Help increase your team's success and location's profitability through customer relationships, community involvement, and sales generation
-Increase outreach and awareness by building partnerships and continuous distribution of flyers at local businesses, such as: stores, nonprofit organizations, churches, schools, and attend community events
-Work as a team to meet and exceed daily goals in our lending activities
-Be a role model by living the Oportun's Core Values: Service, Care, Innovation, Courage, Excellence, and Empowerment
WHAT KEY REQUIREMENTS ARE NEEDED?
-Bilingual English/Spanish (Required)
-Must be able to Read and Write both English and Spanish
-Passion and interest for sales and customer satisfaction is essential for your success
-Strong communication and listening skills with a high degree to professionalism and ability to interact effectively with individuals from diverse backgrounds
-Using appropriate sales strategies to achieve your sales goals
-Utilizes good decision making to take initiative to resolve Oportun's customer concerns and making their experience unforgettably positive
-Comfortable with initiating conversations and following up with customers in-person and over the phone
-Have a positive attitude. Be a goal setter and achiever. Team player.
-Detail oriented, accurate, and responsible
-Need to be flexible for scheduling (Stores are open 7 days a week typically between 10 a.m. to 7 p.m.)
-High School diploma or equivalent preferred
-Basic computer proficiency and systems knowledge
E-Verify: Verification of Eligibility for Employment Oportun participates in the U.S. Department of Homeland Security E - Verify program in all facilities in the United States. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration and allows employers to confirm an individual's employment eligibility to work in the United States.